THE PROFILE:

The E-commerce Specialist will be responsible for managing the company's online sales strategies and providing an excellent shopping experience, implementing the necessary commercial actions. He/she will also have to ensure that each initiative and project is properly implemented, monitored and analyzed according to key KPIs.

MAIN TASKS AND RESPONSIBILITIES:

• Managing product and brand marketing activities on the company website and on Line channels.
• Supervising product upload activities to the on Line catalogs on the company website and various marketplaces.
• Supervising the management and fulfillment of orders.
• Coordinating end-to-end operations processes: returns and refunds flow, payment method tracking and fraud and chargeback management).
• Managing communication with external partners (brand and/or business partners such as Farfetch, UPS, DHL, Paypal, etc.).
• Online pricing management (including markdowns, discounts and promotions).
• Overseeing the front-end and back-end of the site.
• Monitoring online sales trends: creating reports on results and consequently proposing solutions to optimize them.
• Proactively participate in the seasonal forecasting process and monitoring of results (n. online SKU- oversee online brand identity, image, copywriting and content distribution on the website ensuring alignment with the marketing team and editorial calendar).
• Ensuring innovation and optimization of processes, fixing any bugs.

SKILLS AND REQUIREMENTS:

• Bachelor's degree in Economics or equivalent
• Prior experience of at least 5 years in related role, preferably within Fashion Luxury Retail Multibrand contexts.
• Experience in Budget and Forecast management
• Knowledge of the dynamics of the main fashion marketplaces (e.g. Farfetch)
• Proficiency in the use of systems, platforms and technologies necessary to perform the job: Office package, especially Excel; As400 and/or SAP; Shopify; Google Analytics.
• Excellent command of the English language (spoken and written)
• Problem solving, analytical, flexibility, team working and communication skills.

WHAT WE OFFER:

• The aim of a long-term placement.
• Full-Time contract (Mon - Fri 9:30 am - 1:30 pm / 2:30 pm - 6:30 pm).
• Opportunities for growth and learning.
• Stimulating and challenging work environment in which each person has the opportunity to develop his or her potential.
• Space for input and creativity.

PLACE OF EMPLOYMENT: PALERMO (PA)

This announcement is addressed to candidates of both sexes, in accordance with Laws 903/77 and 125/91, and to people of all ages and nationalities, in accordance with Legislative Decrees 215/03 and 216/03.